Responsible Gambling Policy

Chumba is dedicated to providing a safe and controlled environment for our users. We believe that gaming should always be an enjoyable leisure activity.

Age Restrictions

Access to our services is strictly limited to individuals aged 18 and over. We implement verification procedures to prevent minors from accessing our platform.

Principles of Safer Play

To ensure your experience remains positive, we recommend:

Only playing with funds you can afford to lose.

Setting a strict time and budget limit before starting.

Never chasing losses.

Balancing gaming with other daily responsibilities.

Player Wellbeing Tools

We provide several tools to help you stay in control:

Purchase/Deposit Limits: Restrict the amount you can spend over a set period.

Time-Outs: Take a short-term break from the platform (24 hours to 6 weeks).

Self-Exclusion: A formal process to suspend your account for an extended duration.

Account Closure: Options to permanently deactivate your profile.

Warning Signs

Warning signs of problematic behavior include neglecting work or family, borrowing money to play, or feeling anxious when not playing. If you recognize these signs, we encourage seeking professional support from specialized organizations in Canada.

Protection of Minors

If you share your device with minors, we suggest using parental control software to restrict access to gaming content.

Updates

This policy is reviewed regularly to align with industry standards for player protection.